Refunds

If you are unhappy with your purchase for any reason, we'll issue you a full refund within 30 days of your purchase date, no questions asked. However, we do not offer general exchanges or take returns. 

If 30 days have passed since the date of your purchase, unfortunately, we cannot offer you a refund. No exceptions.

In the event that you receive a defective or damaged item, please reach out to us at hi@shopslowwave.com and we will work with you to replace it with the same item, if applicable.

We're here to help. If you have questions or concerns, reach out to us at hi@shopslowwave.com.

Promo & Coupon Codes

If you want to use a promo or coupon code, you must enter it into the designated code area before finishing checkout.

We are not able to apply a promo or coupon code after purchase. However, you may use that coupon (if applicable) on your next purchase with us.

When shopping on shopslowwave.com, you agree to these terms.